Missing Kids Readiness Program
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Overview

This program promotes best practices for responding to calls of missing, abducted and sexually exploited children. Agencies will be recognized by the National Center for Missing & Exploited Children® for meeting essential training and policy elements demonstrating preparedness for responding to a missing child incident. 

Click here to view the MKRP membership one pager.

 

Law Enforcement Agencies

Communications/PSAPs

Program Participants!

More about MKRP

membership and training

The Missing Kids Readiness Program (MKRP) promotes best practices for taking and responding to calls of missing and sexually exploited children. Agencies meeting essential training and policy elements demonstrating preparedness for responding to missing and sexually exploited child incidents will be recognized by the National Center for Missing & Exploited Children® with a certificate, plaque, listing on the NCMEC website, media release template. PSAPS will be announced at the annual APCO conference. There are no application or membership fees, annual dues or other costs from NCMEC to participate in MKRP.

Criteria for initial MKRP membership

Law enforcement agency criteria

  • All sworn law enforcement officers must complete the Missing & Exploited Children Introductory module (MECINTRO) and MECPAT (for Patrol personnel) online law enforcement training modules.
  • Supervisors must complete the above modules and the MECSUP module.
  • Criminal investigators/detectives must complete the above modules and the MECCID module.
  • The Chief or Sheriff must complete the three-day Chief Executive Officer seminar on Missing & Exploited Children (CEOMEC)* or along with all command staff, complete the four online law enforcement modules identified above and the MECCOM (command) module.

The agency adopts the NCMEC Law Enforcement Model Policy and Procedures for Reports of Missing and Abducted Children developed with the assistance of the International Association of Chiefs of Police (or their policy meets critical components of the model policy). The agency written directives are reviewed by NCMEC staff to verify compliance.

Online PSAP criteria

  • All telecommunicators must complete Missing & Exploited Children Introductory module (MECINTRO) and telecommunicator (MECTEL) training modules.
  • Supervisors, Evaluators (QA/QI) and Trainers must complete the above modules and the MECSET module.
  • The PSAP director must complete the three-day Chief Executive Officer seminar on Missing & Exploited Children (CEOMEC)* or complete the three online PSAP modules identified above and the PSAP executive (MECEXEC) module.
  • The agency adopts the APCO ANSI Standard for Public Safety Telecommunicators When Responding to Calls for Missing, Abducted and Sexually Exploited Children (or policy and procedures meeting critical elements of the ANSI Standard). Directives should also state that all telecommunicators are required to receive missing and exploited child training prior to release from training. The agency written directives are reviewed by NCMEC staff to verify compliance.
  • Written directives must address quality assurance. The directive that addresses quality assurance must include the specific function/title of personnel responsible for reviewing the appropriate missing or sexually exploited child calls, the length of time after receiving the call that it will be reviewed and the procedures to be followed. Reviews should be conducted on all abduction, lost child and internet crimes against children calls and all other missing or sexually exploited child calls that generate an elevated or Atypical response. For further guidance NCMEC recommends referring to the APCO/ANSI Standard for the Establishment of a Quality Assurance and Quality Improvement Program for Public Safety Answering Points.  

*The CEOMEC seminar is primarily offered at NCMEC headquarters in Alexandria, VA with lodging and air transportation costs covered. There are a limited number of CEOMEC seminars offered regionally.

MKRP Renewal Criteria

Membership in the Missing Kids Readiness Program is valid for a period of five years. During the fifth year as a member, the agency must meet the following criteria in order to remain a member. Failing to complete the renewal process will result in forfeiting membership and the agency is removed from the member page.

Law enforcement agency criteria

  • Chief or Sheriff has successfully completed CEOMEC or the five online law enforcement modules. If it has been more than five years since completion, the Chief or Sheriff must take it again as additional information has been added to each course.
  • Any additional sworn personnel employed, assigned or promoted since the agency became an MKRP member must complete the online law enforcement modules appropriate to their position.
  • Submit the agency’s missing children’s policy to ensure it still aligns with the Law-Enforcement Model Policy (or policy meeting critical components of the model policy.)

PSAP criteria

  • PSAP director has successfully completed CEOMEC or the four required online courses. If it has been more than five years since completion, the director must take it again as additional information has been added to each course.
  • Any additional telecommunicators employed, promoted or assigned as supervisors, QA/QI evaluations or Trainers since the agency became a member must complete the required online courses.
  • Submit the written directives on processing calls of missing and sexually exploited children for verification of alignment with the APCO ANSI Standard (or protocol meeting critical elements of the ANSI Standard.)

Policies

Law-Enforcement Policy and Procedures for Reports of Missing and Abducted Children

The National Center for Missing & Exploited Children developed this model policy for law enforcement when responding to reports of missing children. It was developed with the assistance of the International Association of Chiefs of Police.

Standard for Public Safety Telecommunicators when Responding to Calls of Missing, Abducted, and Sexually Exploited Children

The National Center for Missing & Exploited Children, the Association of Public safety Communications Officials, International (APCO), the National Emergency Number Association (NENA) and other stakeholders collaboratively developed this best-practice standard for telecommunicators when responding to calls regarding missing and sexually exploited children and model policies for responding to these calls. The American National Standard Institute (ANSI) recognizes these best practices as a national standard.

Standard for the Establishment of a Quality Assurance and Quality Improvement Program for Public Safety Answering Points

The National Center for Missing & Exploited Children requires PSAPs to address quality assurance of missing and sexually exploited child calls in order to be recognized as MKRP members. The structure and needs of each PSAP will determine specifics. The quality assurance statement should include the specific function or title of personnel responsible for reviewing the missing or sexually exploited child calls, the length of time after receiving the call that it will be reviewed, the specific call types that will be reviewed and the procedures to be followed. Use of the APCO American National Standard (ANS) is voluntary but offered as guidance.

Link to https://www.apcointl.org/standards/standards-to-download/ for Download of the APCO ANSI Standard for the Establishment of a Quality Assurance and Quality Improvement Program for Public Safety Answering Points.

MKRP Members

NCMEC is proud to recognize those who demonstrate a commitment to protecting children by implementing recommended safety measures and response policies.

 

Arizona

Bullhead City Police Department (Bullhead City)

Superior Police Department (Superior)

Arkansas

Greenwood Police Department (Greenwood)

Sebastian County Sheriff's Office (Fort Smith)

California

Burbank Police Department (Burbank)

Colorado

Littleton Police Department (Littleton)

Florida

Boynton Beach Police Department (Boynton Beach)

Davenport Police Department (Davenport)

North Palm Beach Police Department (North Palm Beach)

Okaloosa County Airports Police Department (Elgin AFB) 

Palm Beach County School District Police Department (Palm Beach)

Illinois

Harvard Police Department (Harvard)

Kansas

Spring Hill Kansas Police Department (Spring Hill)

Louisiana

Morgan City Police Department (Morgan City)

Massachusetts

Maynard Police Department  (Maynard)

Weston Police Department (Weston)

Michigan

Rockford Department of Public Safety (Rockford)

Maryland

Washington County Sheriff’s Office (Hagerstown)

Minnesota

Dodge County Sheriff’s Office (Mantorville)

Freeborn County Sheriff’s Office  -  (Albert Lea)

Shakopee Police Department (Shakopee)

Stearns County Sheriff’s Office  -  (St. Cloud)

Missouri

Riverside Police Department (Riverside)

Nebraska

University of Nebraska Police Department (Lincoln)

New Hampshire

Conway Police Department (Conway)

Rochester Police Department (Rochester)

New Jersey

Allenhurst Police Department (Allenhurst)

Brooklawn Police Department (Brooklawn)

Gloucester Township Police Department (Clementon)

Gloucester County Prosecutor's Office (Woodbury) 

Highlands Police Department (Highlands)

Middletown Township Police Department (Middletown)

Monmouth County Prosecutor's Office (Freehold)

Pine Hill Police Department (Pine Hill)

Wall Township Police Department (Wall)

Warren Township Police Department (Warren)

Westampton Township Police Department (Westampton)

North Carolina

Biltmore Forest Police Department (Asheville)

Ohio

Circleville Police Department (Circleville)

City of Powell Police Department (Powell)

Oregon

St. Helens Police Department (St. Helens)

Pennsylvania

East Hempfield Township Police Department (Landisville)

Lower Pottsgrove Township Police Department - (Pottstown) 

Nether Providence Township Police Department (Wallingford)

Penndel Borough Police Department (Penndel)

South Carolina

Wellford Police Department (Wellford)

Woodruff Police Department (Woodruff)

Texas

Bridgeport Police Department (Bridgeport)

Brownwood Police Department (Brownwood)

Ennis Independent School District Police Department (Ennis)

Jim Wells County Constable, Precinct 5 (Orange Grove)

Potter County Sheriff’s Office (Amarillo)

Utah

Kaysville Police Department (Kaysville)

Layton Police Department (Layton)

Syracuse Police Department (Syracuse)

West Bountiful City Police Department (West Bountiful)

Virginia

Chesterfield County Police Department  (Chesterfield)

Washington

Montesano Police Department (Montesano)

Wisconsin

La Farge Police Department (La Farge)

 

Alabama

Huntsville Madison County 911 (Huntsville)

Arizona

Chandler Police Department (Chandler)

City of Mesa- Police Communications (Mesa)

Cottonwood Public Safety Communications Center (Cottonwood)

Florence Public Safety Communications (Florence)

Gila River Indian Community (Sacaton)

Kingman 911 Center (Kingman)

Marana Police Department (Marana)

Pinal County Sheriff's Office Public Safety Communications Division (Florence)

Prescott Regional Public Safety Communications Center (Prescott)

Sierra Vista Police Department - Communications (Sierra Vista)

Yavapai County Sheriff's Office (Prescott)

Arkansas

Benton County Office of Emergency Communications (Bentonville)

Bentonville Emergency Communications Center (Bentonville)

Fayetteville Police Department Central Dispatch (Fayetteville)

Lawrence County Sheriff's Office (Walnut Ridge)

Rogers Police Department (Rogers)

Saline County Emergency Communications (Benton)

Sebastian County Sheriff's Office - 911 Center (Fort Smith)

Springdale Police Department (Springdale)

Washington County Sheriff's Office (Fayetteville)

California

Burbank Police Department (Burbank)

Tustin Police Department (Tustin)

Colorado

Arapahoe County Sheriff's Office Communications (Centennial)

Arvada Police Department Communications (Arvada)

Colorado Springs Public Safety Communications Center (Colorado Springs)

Denver 911 (Denver)

El Paso County Sheriff's Office (Colorado Springs)

Fort Collins 911 (Fort Collins)

Pueblo County Sheriff's Office (Pueblo)

Thornton 911 Communications Center (Thornton)

Connecticut

Newtown Emergency Communications Center (Newtown)

Northwest CT Public Safety (Prospect)

UCONN Police Department - Communications (Mansfield)

Florida

Alachua County Sheriff's Office (Gainesville)

Boca Raton Police Department (Boca Raton)

Citrus County Sheriff's Office (Lecanto)

Coral Springs Police Department (Coral Springs)

Lakeland Police Department Public Safety Communications Center (Lakeland)

Palm Bay Police Department Communications Center (Palm Bay)

Palm Beach Gardens Communications Center (Palm Beach Gardens)

Pinellas County Regional 911 – (Largo)

St. Johns County Sheriff’s Office (St. Augustine)

Tallahassee Leon County Consolidated Dispatch Agency (Tallahassee)

Georgia

Athens-Clarke County Communications Division (Athens)

Augusta 911 (Augusta)

Chattahoochee River 911 Authority (ChatComm)

City of Roswell Police – 911 Emergency Communications (Roswell)

Decatur Police Department (Decatur)

DeKalb County Police/E911 Communications (Tucker)

Floyd County E-911 (Rome)

Georgia Tech Police Department Emergency Communications (Atlanta)

Glynn Brunswick E-911 (Brunswick)

Habersham County Communications (Mt. Airy)

Houston County E911 (Warner Robins)

Laurens County E-911 (Dublin)

Stephens County 911 (Toccoa)

Idaho

Idaho State Police – Regional Communications Center North (Coeur d'Alene)

Idaho State Police – Regional Communications Center South (Meridian)

Lewiston Police Department (Lewiston)

Illinois

Alsip Police Department (Alsip)

Berwyn Police Department (Berwyn)

Bond County 911/Greenville Police Department (Greenville)

DuPage Public Safety Communications (Glendale Heights)

E-COM 911 Dispatch Center (Homewood)

Greenfield Police Department - Communications (Greenfield)

Harvard Police Department - Comm Center (Harvard)

Jersey County ETSB/E911 (Jerseyville)

McHenry Police Department - 911 Center (McHenry)

NORCOMM Public Safety Communications (Franklin Park)

Northwest Central Dispatch System (Arlington Heights)

Ogle County Sheriff's Office (Oregon)

SouthCom Dispatch Center (Matteson)

Southeast Emergency Communications (Crystal Lake)

Southwest Central Dispatch (Palos Heights)

Tri-Comm Central Dispatch (St. Charles)

West Suburban Consolidated Dispatch Center (River Forest)

Wheeling 9-1-1 Center (Wheeling)

Indiana

Consolidated Communications Partnership (Fort Wayne)

Elkhart City Communications (Elkhart)

Hancock County 911 (Greenfield)

Lake County 911 (Crown Point)

Vigo County 9-1-1 (Terre Haute)

Wayne County Emergency Communications (Richmond)

Iowa

Iowa Department of Public Safety - Iowa State Patrol Communications (Johnston)

Pottawattamie County Sheriff's Office - Division of Communications (Council Bluffs)

Shelby County Emergency Management (Harlan)

Westcom Emergency Communications (West Des Moines)

Kansas

Cowley County Emergency Communications (Winfield)

Rice County Emergency Communications (Lyon)

Kentucky

Barren-Metcalfe Emergency Communications (Glasgow)

Boyd County 911 (RPSCC-Ashland)

Jackson County 911 (McKee)

Jessamine County E-911 (Nicholasville)

Marshall County 911 - (Benton)

Montgomery County 911 Dispatch (Mt. Sterling)

Muhlenberg County 911 (Powderly)

Louisiana

Bossier Parish Communications District 1 (Benton)

Orleans Parish Communication District [New Orleans 9-1-1] (New Orleans)

West Baton Rouge OHSEP/911 (Port Allen)

Maine

Cumberland County Regional Communications Center (Windham)

Knox Regional Communications Center (Rockland)

Lincoln County 911 Communications (Wiscasset)

Sagadahoc County Communications (Bath)

Waterville Regional Communications Center (Waterville)

Maryland

Calvert Emergency Communications (Prince Frederick)

Cecil County Department of Emergency Services (Elkton)

Dorchester County Department of Emergency Services (Cambridge)

Harford County Emergency Operations (Forest Hill)

Talbot County Department of Emergency Services (Easton)

Massachusetts

Easthampton Public Safety Communications (Easthampton)

Essex County Regional Emergency Communications Center (Middleton)

Holbrook Regional Emergency Communications Center (Holbrook)

Massachusetts State Police (Framingham)

Maynard Public Safety Communications (Maynard)

Natick Public Safety Communications (Natick)

Rutland Regional Emergency Communication Center (Rutland)

Michigan

Mobile Medical Response, Inc. (Saginaw)

South East Regional Emergency Services Authority (Roseville)

Minnesota

Dakota Communications Center (Rosemount)

Dodge County Sheriff’s Office 911 Communications (Mantorville)

Freeborn County Sheriff’s Office (Albert Lea)

Rice Steele 911 Center (Owatonna)

Sherburne County Sheriff's Office (Elk River)

Missouri

Boone County Joint Communications (Columbia)

Dade County Emergency Services (Greenfield)

Johnson County Central Dispatch E-911 (Warrensburg)

St. Ann Police Department (St. Ann)

St. Joseph Police Department Communications Center (St. Joseph)

Montana

Chouteau County Sheriff's Office (Fort Benton)

Nebraska

Lincoln Emergency Communications Center (Lincoln)

Nevada

Douglas County 911 Emergency Services (Minden)

New Jersey

Gloucester Township Police Department - Communications Department (Blackwood)

Morris County Communications Center (Morristown)

New Mexico

Lea County Communication Authority (Hobbs)

New York

Monroe County Emergency Communications Department (Rochester)

Oneida County Department of Emergency Services (Oriskany)

Onondaga County Department of Emergency Communications (Syracuse)

Ontario County Sheriff 9-1-1 Center (Canandaigua)

Tompkins County Department of Emergency Response (Ithaca)

Wayne County Emergency Communications Department (Lyons)

North Carolina

Alamance County Central Communications (Graham)

Cherokee County 911 Communications (Murphy)

Currituck Communications (Currituck)

Durham Emergency Communications Center (Durham)

Fayetteville 911 Communications (Fayetteville)

Guilford County E-911 (Greensboro)

Henderson County Sheriff's Office (Hendersonville)

Hoke County Emergency Communications (Raeford)

Jacksonville Police Department (Jacksonville)

New Hanover County PSCC (Wilmington)

Pineville Police Department Communications (Pineville)

Raleigh-Wake Emergency Communications Center (Raleigh)

Richmond County Emergency Services (Rockingham)

Wayne County 911 Communications (Goldsboro)

Wilson County Emergency Communications (Wilson)

Winston-Salem Police Department (Winston-Salem)

Ohio

Champaign Countywide Communications Center (Urbana)

Circleville Police Department - E911 (Circleville)

City of Westerville Communications Division (Westerville)

Grove City Police Department Communications (Grove City)

Hamilton County Communications Center (Cincinnati)

Northwest Regional Emergency Communications Center (Dublin)

Oregon

Clackamas County 911 (Oregon City)

Emergency Communications of Southern Oregon -  (Central Point)

Hood River 911 (Hood River)

Marion Area Multi-Agency Emergency Telecommunications - METCOM911 (Woodburn)

Lake Oswego Communications (Lake Oswego)

Tillamook County Emergency Communications District (Tillamook)

Washington County Consolidated Communications Agency (Beaverton)

Pennsylvania

Franklin County Department of Emergency Services (Chambersburg)

Lancaster County-Wide Communications (Manheim)

Lebanon County Emergency Management Agency (Lebanon)

Lycoming County Department of Public Safety (Montoursville)

South Carolina

Anderson County Sheriff's Office E-911 Communications (Anderson)

Charleston County Consolidated 911 Center (North Charleston)

South Dakota

Metro Communications Agency (Sioux Falls)

Tennessee

Anderson County Sheriff’s Department 911 Communications Section (Clinton)

Bristol Tennessee Emergency Communications District 911 (Bristol)

Carroll County E911 (Huntingdon)

Carter County Emergency Communications District 911 (Elizabethton)

Cheatham County 911 (Ashland City)

Chester County E911 Communications (Henderson)

Claiborne County Emergency Communications District (Tazewell)

Collierville Police Department – Dispatch Center (Collierville)

Cumberland County Central Communications/911 (Crossville)

Dickson County E911 Center (Dickson)

Dyersburg 911 (Dyersburg)

Hamilton County 911 Emergency Communications District (Chattanooga)

Hardin County Emergency Communications District (Savannah)

Henderson County 911 (Lexington)

Humphreys County Emergency Communications District (Waverly)

Jefferson County Emergency Communications District (Jefferson City)

Kingsport Emergency Communications (Kingsport)

Loudon County E-911 (Loudon)

McMinn County E-911 Communications Center (Athens)

McNairy County E911 (Selmer)

Metro Nashville Emergency Communication Center (Nashville)

Naval Support Activity Mid-South Public Safety Dispatch Center (Millington)

Obion County Emergency Communications District E-911 (Union City)

Rhea County Emergency Communications (Evensville)

Spring Hill Emergency Communications Department (Spring Hill)

Washington County Emergency Communications District (Johnson City)

Williamson County Department of Emergency Communications (Franklin)

Wilson County Emergency Communications District (Lebanon)

Texas

Amarillo Emergency Communications Center (Amarillo)

City of Plano (Plano)

Dickinson Police Department (Dickinson)

Humble Police Communications – (Humble)

Potter County Sheriff’s Office Communications Division (Amarillo)

Randall County Sheriff’s Office - Communications (Amarillo)

Sugar Land Public Safety Dispatch (Sugar Land)

Woodway Public Safety Department (Woodway)

Wylie Public Safety Communications (Wylie)

Utah

Logan City Police Department 9-1-1 Communications Center (Logan)

Provo City Police/Fire Communications Center (Provo)

Tooele County Sheriff's Office (Tooele)

Uintah Basin Communications Department (Vernal)

Utah Valley Dispatch Special Service District (Spanish Fork)

Virginia

Chesterfield County Emergency Communications Center (Chesterfield, VA)

Fairfax County Department of Public Safety Communications (Fairfax)

Newport News Police Communications (Newport News)

Northumberland County Sheriff's Office - Communications (Heathsville)

Prince William County Public Safety Communications Center (Prince William)

Richmond Department of Emergency Communications (Richmond)

Tazewell County Sheriff's Office Communications Division (Tazewell)

Washington

Clark Regional Emergency Service Agency (CRESA) (Vancouver)

Garfield County Sheriff's Office (Pomeroy)

Grays Harbor Communications Center, E9-1-1 (Aberdeen)

Kitsap 911 (Bremerton)

Kittitas County 911 (KITTCOM) (Ellensburg)

Lewis County E911 Communications (Chehalis)

Multi Agency Communications Center (Moses Lake)

North East King County Regional Public Safety Communication Agency (NORCOM)

Thurston 911 Communications (Olympia)

Valley Communications Center (Kent)

Walla Walla Emergency Services Communications (Walla Walla)

West Virginia

Cabell County 911 (Huntington)

MECCA 911 (Morgantown)

Wisconsin

Bayside Communications Center (Bayside)

Brown County Public Safety Communications (Green Bay)

Cedarburg Police Department (Cedarburg)

Greenfield Police Department – Communications (Greenfield)

Marinette County Dispatch (Marinette)

Waukesha County Communications (Waukesha)

Wyoming

Laramie Police Department/LARC Division (Laramie)